We are so excited! It's our 3rd birthday and we want to celebrate with you!
This year has been another big one... our team has grown to seven and I have to say I am totally lucky to have such a beautiful team. We laugh, we cry, we sing, we dance, sometimes all at the same time. Most importantly, every single person is committed to bringing you delicious, wholesome meals your whole family will enjoy. It's a heart based business.
It is amazing to know that what started out as helping time poor people, has grown to helping many different people at different stages of their lives. Our customers range from 2 years old to 92 years old! We have the honour of cooking for people who are busy working, having babies, fighting illness, have a disability, have lost a loved one, are moving house, going through a difficult time, or are self isolating due to COVID-19. It never ceases to amaze me how nurturing meals can be so beneficial to people at times of need and we are always blown away by the thoughtful and touching notes of thanks we receive. We will forever be grateful.
During COVID-19 we have been able to help many interstate customers who are concerned about family members in Adelaide. I won't lie, there have been tears shared on the phone talking to people and hearing what they are going through. It is incredibly hard not being able to be close to family when they need them most. It continues to be a difficult time for many. We will continue to support our local and interstate community by providing wholesome and nutritious meals made with South Australian produce.
At the start of COVID-19 we sent a letter to all our customers to say that if they knew anyone who was struggling, to please let us know and we would send them meals to help (with compliments). That offer still stands. We don't want anyone to feel alone at this time and we will always do what we can to help. You are part of our TFC family so please do not hesitate to contact us if there is something you feel we can help with. We will always do our best.
We recently paid a visit to the Royal Society for the Blind and had a tour of their factory. It was wonderful to see the incredible work they do and speak to their passionate team. They have been instrumental in helping us improve the support we offer NDIS clients. We have recently implemented an easier way for NDIS clients to subscribe to our 'Weekly Value Bundle' and claim with NDIS. For more information, head to our website and click on 'Menu' > 'NDIS Clients'.
Over the next week there will be some surprises to say thank you for being a part of our journey. There will be random gifts placed in your deliveries, so be sure to check your delivery box. To kick start our festivities... please enjoy 20% off all orders 'From The Freezer' by using discount code 'BIRTHDAY' at checkout. Valid until 4th August.
The Family Cook Team x
Yes we are really celebrating with funny glasses, party balloons and more.
Can't wait to share the fun with you! Victoria x